PawHavensa Shipping Policy

Shipping Area

PawHavensa currently delivers to addresses within South Africa only. We do not offer international shipping at this time.

Shipping Fees

• Standard Shipping: R100 per order.

• Free Standard Shipping: Available on orders of R770 or more.

• Express Shipping: R150, where available.

Delivery Times

Delivery times depend on the product and your delivery address.

• Some products may arrive within 3–5 business days.

• Express delivery may take 1–2 business days where available.

• Products shipped from international suppliers may take approximately 8–15 business days.

These are estimates, not guaranteed delivery dates. Delays may occur because of supplier processing, courier services, public holidays, or circumstances outside our control.

Order Processing and Tracking

Orders are processed after payment is confirmed. Where tracking information is available, it will be shared with the customer.

Questions About Shipping

If you have questions about your order or delivery, please contact PawHavensa through the contact details provided on our website.